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Hi Reader! One of the reasons that I love systems and scripts is that I’m an overthinker. I’ll rewrite the same email response multiple times, fretting about commas, word placement, and whether it’s clear enough while still being professional and enforcing my boundaries. Scripts not only help me with my overthinking, but also prevent me from agreeing too quickly because I don’t want a drawn-out conversation. They also give me professional and firm language I trust to push back. The most common script I use in my law firm is my “No, that team member isn’t an independent contractor” script. (If you have team members, this is the #1 mistake creative business owners make when building their teams.) Your most common script will probably be different. But it might align more with the #1 script I help clients create: the response to a client's request for full copyright ownership. When I help clients create this script, I tell them to pull up the five most recent emails they sent back to a client after this request. Why? Because they help us spot the patterns of what language to use (and where they might be overexplaining or agreeing too quickly). Then I remind them that their job in this email isn’t to give an answer, but to get curious and make sure you 100% understand what the client needs. So, depending on where you are in the process, you might be able to send a response as simple as:
So pull up some recent emails, spot any patterns you see, and write a simple curiosity-based script that you can experiment with the next time this email lands in your inbox. (And if you want the full context on why clients default to this request and how you should reframe it, I break it down in this week’s video.) If you only have 20 minutes this week, the task above is the most important thing to do. But if you have a little more time, keep reading. Chat soon,
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Each Friday, get a focused, jargon-free legal task, designed for creative entrepreneurs who want to protect their ass(ets) without legal confusion. No fluff, no overwhelm. Each one takes 15–30 minutes and helps you handle what matters, without wasting time on what doesn’t.